Services & Products

City of Ivanhoe Expansion – Service Information

Rural Lincoln County: Lincoln County Welcome Booklet

Click to expand (+) for more information on the services that are offered on ITC’s fiber network.

Fast Fiber-Optic Internet

Once installed to our network, you’ll have access to ultra-fast Internet.

  • Internet fast enough for streaming video, gaming, work from home solutions, and more.
  • Unlimited Internet—no more worries about overages, no slowing/throttling speed—use as much internet as you want. It’s complete freedom!
  • Local technical support from the awesome staff at ITC!
  • Packages available:                                              
    • 100Mbps/20Mbps – $69.95/month
    • 250Mbps/30Mbps – $79.95/month
    • 500Mbps/50Mbps – $124.95/month
    • 1GIG/100Mbps – $194.95/month
  • Pro Packages available:
    • 250Mbps/250Mbps
    • 500Mbps/500Mbps
    • 1 GIG/1 GIG
    • Pro Package pricing is available by calling the ITC office at 1-800-417-8667
  • Enhancements included with professional packages:
    • Symmetric Speeds
    • No after-hours truck roll charges
    • A separate priority after-hours support number
    • Outage and maintenance notifications

 

Telephone/Broadband Assistance Programs:

The Federal Lifeline program and Minnesota’s Telephone Assistance Program (TAP) help make communication services more affordable for subscribers.

LIFELINE

Lifeline is a federally-funded discount on broadband internet service or landline telephone service for qualified residents. The program offers a $5.25 per month discount on home landline or cell phone voice-only service OR a $9.25 discount on Internet service.

If you live on Tribal lands, you may qualify for additional discounts. Tribal Lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal Lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless telephone service plan.

For Minnesota: CLICK HERE

Print Application or Worksheet:

Lifeline Application

Household Worksheet

How do I find out if I’m eligible for assistance?

You may be eligible for assistance if your income is at or below federal guidelines or if you receive benefits from certain assistance programs.

The telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income-eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-administered Head Start (for those meeting income-qualifying standards)
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2021 Federal Poverty Income Guidelines:

Household Income
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
For each additional person, add $6,129

Eligibility approval and requests for documentation will come via email or mail from Universal Service Administration Company (USAC), Lifeline Support, or National Verifier. Once qualified you will need to contact us with approval information for the discount to be added to your ITC bill.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a U.S. government program that helps many low-income households pay for broadband service and internet-connected devices. ITC has been approved by the FCC as a provider for the ACP program.

Click here for more info.

Fast Fiber-Optic Internet

Once installed to our network, you’ll have access to ultra-fast Internet.

  • Internet fast enough for streaming video, gaming, work from home solutions, and more.
  • Unlimited Internet—no more worries about overages, no slowing/throttling speed—use as much internet as you want. It’s complete freedom!
  • Local technical support from the awesome staff at ITC!
  • Packages available:                                              
    • 100Mbps/20Mbps – $69.95/month
    • 250Mbps/30Mbps – $79.95/month
    • 500Mbps/50Mbps – $124.95/month
    • 1GIG/100Mbps – $194.95/month
  • Pro Packages available:
    • 250Mbps/250Mbps
    • 500Mbps/500Mbps
    • 1 GIG/1 GIG
    • Pro Package pricing is available by calling the ITC office at 1-800-417-8667
  • Enhancements included with professional packages:
    • Symmetric Speeds
    • No after-hours truck roll charges
    • A separate priority after-hours support number
    • Outage and maintenance notifications

 

Telephone/Broadband Assistance Programs:

The Federal Lifeline program and Minnesota’s Telephone Assistance Program (TAP) help make communication services more affordable for subscribers.

LIFELINE

Lifeline is a federally-funded discount on broadband internet service or landline telephone service for qualified residents. The program offers a $5.25 per month discount on home landline or cell phone voice-only service OR a $9.25 discount on Internet service.

If you live on Tribal lands, you may qualify for additional discounts. Tribal Lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal Lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless telephone service plan.

For Minnesota: CLICK HERE

Print Application or Worksheet:

Lifeline Application

Household Worksheet

How do I find out if I’m eligible for assistance?

You may be eligible for assistance if your income is at or below federal guidelines or if you receive benefits from certain assistance programs.

The telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income-eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-administered Head Start (for those meeting income-qualifying standards)
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2021 Federal Poverty Income Guidelines:

Household Income
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
For each additional person, add $6,129

Eligibility approval and requests for documentation will come via email or mail from Universal Service Administration Company (USAC), Lifeline Support, or National Verifier. Once qualified you will need to contact us with approval information for the discount to be added to your ITC bill.

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a U.S. government program that helps many low-income households pay for broadband service and internet-connected devices. ITC has been approved by the FCC as a provider for the ACP program.

Click here for more info.

Phone Service

No rural home is complete without the peace of mind, that comes with a home phone.

  • Perfect for homes with children and older adults.
  • No need to worry about charged batteries or signal strength.
  • Location ID 911 (in an emergency, just dial and rescue officials will be on their way).
  • Keep your same number!
  • Package Options:
    • Basic Phone Service – $22.50/month
    • Digital Phone Service – $45.50/month (Residential Only)
      Dial Tone, Voice Mail, Caller ID Name and Number, Call Waiting,
      Call Forwarding, Unlimited Long Distance

ITC International Long Distance Rates

Telephone/Broadband Assistance Programs:

The Federal Lifeline program and Minnesota’s Telephone Assistance Program (TAP) help make communication services more affordable for subscribers.

LIFELINE

Lifeline is a federally-funded discount on broadband internet service or landline telephone service for qualified residents. The program offers a $5.25 per month discount on home landline or cell phone voice-only service OR a $9.25 discount on Internet service.

If you live on Tribal lands, you may qualify for additional discounts. Tribal Lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal Lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless telephone service plan.

For Minnesota: CLICK HERE

Print Application or Worksheet:

Lifeline Application

Household Worksheet

MINNESOTA TELEPHONE ASSISTANCE PLAN

The Minnesota Telephone Assistance Plan (TAP) program is a state-funded monthly discount on landline telephone service for qualified residents in Minnesota. Lifeline recipients will be automatically enrolled in the TAP program.

Tap offers TAP offers a $10.00 per month discount on home landline telephone service. CLICK HERE to apply.

How do I find out if I’m eligible for assistance?

You may be eligible for assistance if your income is at or below federal guidelines or if you receive benefits from certain assistance programs.

The telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income-eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-administered Head Start (for those meeting income-qualifying standards)
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2021 Federal Poverty Income Guidelines:

Household Income
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
For each additional person, add $6,129

Eligibility approval and requests for documentation will come via email or mail from Universal Service Administration Company (USAC), Lifeline Support, or National Verifier. Once qualified you will need to contact us with approval information for the discount to be added to your ITC bill.

Blast Wi-Fi

In addition to your Internet service, you have the option of Blast Wi-Fi Powered by ITC.

  • We’ll take care of your home or business Wi-Fi.
  • We’ll make sure all of your devices, TVs and computers connect to your FAST and RELIABLE Wi-Fi network.
  • Packages starting at $6.95/month including the router.
  • Blast Wi-Fi Flyer
  • Blast Wi-Fi Booklet

What our customers have to say:

  • Darren Shaw
    My experience with ITC has been fantastic. The services just work; I don’t even have to think about it.  My family has a number of devices, and we never have issues with surfing or streaming using ITC’s high-speed Internet. The support we receive from our local technician, Mark, has also been great. He has a visible presence in Hendricks and is always willing to help out.
    Darren Shaw
  • Julie Thooft
    ITC Internet is so awesome; I can’t begin to tell you! This has made such a wonderful difference in our world out here.
    Julie Thooft
  • Emily M.
    We are very excited that we were within the project expansion area. We have not had reliable internet for several years. Our family of 6 is excited to be able to use all of the technology with no outages. We are a very tech heavy family and are grateful to finally have the service to support that. The service provided by ITC has been great. They are helpful, informative and patient.
    Emily M.
  • Mark
    Very excited to have reliable internet service.  The new service with ITC will help operate our farm and also my remote job.  Service has been great with ITC!  Thank you!
    Mark