Frequently Asked Questions

What is fiber-to-the-premise (FTTP)?

FTTP is a technology that uses a fiber-optic cable, connected directly to your location, instead of copper cable, to deliver telephone and ultra-fast Internet service. A fiber-optic cable is really not a cable at all, but an ultra-clear strand of glass about the thickness of a human hair which allows communication to move at the speed of light.

Why do I want this?

Fiber is the latest and greatest technology option for delivering communication services including telephone and ultra-fast Internet. The fiber connection is reliable and future proof.

Does fiber optic facilities to my premise increase my property value?

Yes! According to a study from the FTTH Council, fiber-delivered Internet boosts home values by up to 3.1 percent.

I already have an Internet connection. Why should I consider ITC?

ITC’s Fiber-optic Internet service provides ultra-fast speeds not available elsewhere. You also get a dedicated connection where you do not share Internet service with your neighbors as you may with other providers. It is also faster and more reliable than your current provider. The packages are unlimited with no data caps.

What services are available?

Phone Service and ultra-fast Internet.

What is the estimated total of government taxes and surcharges?

Depending on the services you subscribe to currently, the fees will more than likely be less than your current provider.

What are your normal, everyday rates after the promotional period ends?

The prices provided are ITC’s normal, everyday rates.

Why are upload speeds important?

Upload speeds allow you to upload pictures, back up your computer, sync your files to other devices, and share large files much faster. Anyone who works from home and connects to a remote network, plays games online, or bids on such sites as eBay are thrilled with such a fast upload speed.

Will I be able to keep my current telephone number?

Yes, you can keep your existing number at no extra charge.

Do you have a seasonal service option?

Yes. You can put your services on vacation for up to 6 months. There is a $35 fee for phone and a $35 fee for Internet to vacation the services but no monthly charges while on vacation and no charge to turn the services back on.