At ITC, we’re committed to providing you with a secure and up-to-date Wi-Fi connection. As a Blast Wi-Fi customer, you can rest assured that we take your online security seriously. Our team regularly checks your equipment for potential issues and upgrades your firmware to keep your connection secure and up-to-date.
The location of your router can affect your Wi-Fi coverage. We recommend you place your router in a central location away from walls and other obstructions to minimize signal interference, helping your devices connect to the Wi-Fi network. For example, if you’re streaming a movie on Netflix and it keeps buffering, this could be due to poor signal strength, which can be remedied by moving your router to a central location. ITC can help you relocate your router if necessary.
Wired or Wireless
For devices that require a stable and consistent Internet connection, such as gaming consoles or desktop computers, we recommend using a wired connection instead of Wi-Fi. This minimizes latency and ensures an always-on connection. For instance, if you’re playing an online game and the connection keeps dropping, switching to a wired connection can fix the issue.
Older devices that are no longer in use or are rarely used can slow down your Wi-Fi network. You can remove these devices from your network using our Blast Wi-Fi app, which frees up bandwidth and improves Wi-Fi performance for your other devices. This also helps ensure your network is more secure and less susceptible to attacks.
With Blast Wi-Fi, you can prioritize certain types of Internet traffic, such as streaming video, online gaming, or work apps, to ensure that they receive sufficient bandwidth and do not suffer from lag or buffering. This is made possible through the Priorities feature on the ITC Blast Wi-Fi app. Prioritizing specific types of traffic can significantly improve your Wi-Fi performance. For example, if you’re working from home and need to participate in a video conference, enabling Priorities for your computer can ensure a seamless video conferencing experience.
Extend Your Coverage
If you have a large home or areas with weak Wi-Fi coverage, we recommend using a Wi-Fi GigaSpire Mesh device. This can boost the signal of your existing router, providing seamless Wi-Fi coverage throughout your home by using multiple access points. We can help determine where you need extended Wi-Fi coverage and install a mesh unit.
We hope these tips help you improve your Wi-Fi experience with Blast Wi-Fi. If you ever experience any issues or have questions, our customer support team is always ready to help. If you want to try out ITC’s Blast Wi-Fi, call us at 1.800.417.8667 to discuss the best Wi-Fi experience.